Little Common Surgery
82 Cooden Sea Road, Little Common, Bexhill-on-sea, East Sussex, TN39 4SP 955 reviewsReviews
Awful after Covid. Getting an appointment is too difficult.
Absolutely fantastic service from the start to finish, reception personal very helpful asking the right questions to make an assessment and to redirect to the correct department, always able to get an appointment never a problem alway polite and really helpful.
I also must say I have the best doctor in the country knowledgeable compassionate so approachable an absolutely lovely person I am so grateful and consider myself very very lucky to have him fighting my corner (Dr Williams) I have 100 per cent trust in Dr Williams.
The NHS and my local community and myself are extremely lucky to have this calibre of doctor looking after our health.
I would like to say a massive thank you to everyone at this practice for always being their especially during COVID where they continued to provide a unbelievable service
Many many thanks
Mr Bradley Van-cliff
Bexhill On Sea
Hanging on the phone Is too frequent
Getting repeat prescriptions is not straightforward
Prescriptions ordered take too long to get to the chemist and sometimes never get there
I’m too often made to feel that I should be grateful to get an appointment rather than understanding that this is a service I pay for through taxation.
I now have to diagnose myself!
I am so done with telephone apts and never being able to request to see your GP. The pandemic emergency is now over and hospitals are pretty much back to normal with F2F apts.
If I request to see my GP I do not want to be told it’s a telephone consultation first then if they want to see you they will ask you to come down.
If I decide I have a health problem that I want to discuss F2F then I expect to be offered this apt. Please bring back online apt booking.
My 55 year old wife is a registered patient at the surgery and through no pre-existing symptoms she experienced a brain haemorrhage at the end of May. The surgery has on file all her contact details and no attempt has been made to contact her for follow-up care. Unfortunately my wife also experienced a hospitalising cardiac event at the beginning of October. Again no contact has been made by the surgery to offer any follow-up care or direction for clinic attendance.
No dramatisation is required, but I am disgusted that after two potentially life changing events she hasn’t been offered any consultation other than via phone - no face to face!!
I do not believe that her conditions should be dismissed in such a manner.
After all, where else can she go?
Little Common Surgery was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
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